To subscribers of TOKIO OMOTENAHSI POLICY, contact for inquiries when you want to use the insurance.

TOKIO OMOTENASHI POLICY Contact

First of all, what is TOKIO OMOTENASHI POLICY?

= Description =

What is TOKIO OMOTENASHI POLICY (within 31 days)?

TOKIO OMOTENASHI POLICY is a relatively simple and inexpensive insurance policy offered by Tokio Marine & Nichido that covers medical expenses for sudden injuries and illnesses incurred by foreign visitors and temporary returnees during their stay in Japan of up to 31 days.
(Only those who are within 5 days including the date of entry into Japan can apply.)

Treatment cost 4 million yen

This insurance is perfect for those who do not have a health insurance card in Japan (regardless of nationality) during their stay in Japan, but it is for those who have a clear schedule (arrival and departure dates) as it does not allow for extensions, etc.

Please click if you have not yet applied. (only for those who are within 5 days including the date of entry)
Access from outside of Hong Kong, China, and Korea will be denied, so you can apply after entering Japan.
>> TOKIO OMOTENASHI POLICY<<

If you are overseas but would like to check the TOKIO OMOTENASHI POLICY application screen, etc., click here.
>> Application for TOKIO OMOTENASHI POLICY this and that<<

For TOKIO OMOTENASHI POLICY subscribers

Did you join without any problems?

You may not need it now, but who knows when you might get a “ouch” stomach ache.

Sudden abdominal pain

You are a well-prepared person who can imagine and prepare for future risks when you buy insurance to cover accidents during your stay in Japan.


It’s not funny, but I have a friend who came to me and said, “I have a sudden illness and need to go to the hospital, so I need to get insurance now!”

I really get inquiries like this.  It’s an absolutely impossible consultation. ….

Since there is nothing I can do, I just tell them, “I’m sorry, but…” Most of them say, “I guess you can’t…”.

To be uninsured is to think, “I’ll be fine!” I guess I thought I was, but when it happens, it happens.

I’m insured, so I’m perfect! It’s a mistake to think that!

This is the same concept as an evacuation drill, but Prepare for what to do next if something goes wrong. The idea is the same as an evacuation drill, but you have to be prepared for the next action in case something happens.

It may be you who is covered by the insurance, or it may be your family, but it is easy to imagine a small child having a fever in the middle of the night, a common scene in old dramas, but how you move can shorten the time it takes for the doctor to see you.

operation

Minimum preparation for immediate response

The basic premise of this TOKIO OMOTENASHI POLICY is that the subscriber or insured person must have a smartphone, tablet or other device.

Download the app

As I mentioned at the beginning that this is an insurance policy for foreigners visiting Japan, it is made on the basic premise that it is for foreigners (no Japanese phones), so all contact regarding all matters, including communication and consultation with the insurance company, is done via the application.

So, as long as you have an internet connection, you are good to go.

You will have received an email when you completed your application, but if you have not downloaded it yet, please do so. (This is only a temporary download, as you can delete it once you leave Japan.)

Excerpts from the application completion e-mail

<“TOKIO  MARINE Safety Information” application log-in information>


This is a smartphone application that offers convenient functions such as “free Wi-Fi service” and “Emergency Calls.”


(1) Please download the application from one of the URLs below:
App Store
https://apps.apple.com/jp/app/tokio-marine-safetyinformation/id1481323309

Google Play
https://play.google.com/store/apps/details?id=jp.co.tokiomarine_nichido.omotenashi

(2) Please use the activation code below during the initial setup.
Application activation code : Please find the code here and check it yourself
* You will not be able to use the application after the insurance period has ended or after you have left Japan.

↑upIf you don’t understand, please use a translation application. (Translated content is also listed below)

Those with a Japanese phone line.

I think that most of the temporary returnees are returning to their parents’ homes, but if you have family in Japan, you can use the Japanese phone line.

This phone number is for subscribers only; non-subscribers should not call.

Please go to the following page for spam protection.

>> Contact<<

Email us

Please click here to contact us by e-mail.
>> mail (usu. in phrases like “e-mail”, “text message”, etc.) <<

Doctor's cold sweat

Check your application completion e-mail for details.

We have sent an e-mail to all TOKIO OMOTENASHI POLICY subscribers, but we think that many of you have not seen it.

Below is the content of the email sent to those who have applied for TOKIO OMOTENASHI POLICY.

I will explain some points that may be difficult to read in an e-mail.

<Important > Thank you for purchasing a policy from us.(Tokio  Marine Nichido) ← Subject

If you receive an email with a subject line like this, it is a sign that your insurance application is complete.

Thank you for applying for a  TOKIO  OMOTENASHI  POLICY policy from  Tokio  Marine Nichido.
This e-mail message contains a summary of this policy.
This message contains information needed to submit insurance claims, so please ensure that you keep it.

If the Policyholder and the Insured Person are not the same, please forward this e-mail message to the Insured Person as necessary.

simply translated
Thank you for joining TOKIO OMOTENASHI POLICY.
Please do not erase this message as it is important.
Please also check your email for insurance coverage, if needed.

<Policy Summary ← Insurance Summary>


Policy number (Securities No.)
T80100****

Insurance type
Overseas travel insurance plan for foreign nationals visiting Japan

Period of insurance
01/01/2022 – 01/30/2022

Name of Policyholder
TARO HOKEN

Name of Insured Person
TARO HOKEN

Total insurance premium paid
*,***JPY

Payment method (Payment)
Credit card (single installment)

Expenses incurred as a result of illness (medical treatment, medicine, hospitalization, examination/testing, surgery, and medical evacuation to the home country)
One hundred percent of expenses are covered up to 10,000,000 JPY (“Illness” includes Coronavirus disease 2019 (COVID-19)).

<Confirmation of policy details >Confirmation of your policy details page

You can check your insurance coverage and duration at the following URL


Please check the policy details at the following URL.
http://t-o1.tmnf.jp/t1/SHOAR002&cd=1

<Description of Important matters >

Please check it if you have time, as it contains particularly important points (such as cases where insurance is not available) in the explanation of insurance.
(Generally speaking, this is within common knowledge.)


During the application process you consented to the provision of the Description of Important matters.
Please use the URL below to access the Description of Important matters.
https://tcon.tokiomarine-nichido.co.jp/tcon/cgi-bin/openPdfML.cgi?catalogId=B14492203&volumeId=TKN16002

<Terms and Conditions >Terms and Conditions of Insurance

It contains all the terms and conditions for this insurance and more.


Please check the Terms and Conditions at the link given at the bottom of the screen.
https://tcon.tokiomarine-nichido.co.jp/tcon/cgi-bin/openContentsML.cgi?catalogId=B14491602&languageId=ENGD001&volumeId=TKN16002

<“TOKIO MARINE Safety Information” application log-in information >application

As we mentioned above, you will basically proceed with insurance inquiries, such as contacting insurance companies, via the application, so be sure to install and log in to the application anyway.


This is a smartphone application that offers convenient functions such as “free Wi-Fi service” and “Emergency Calls.”

(1) Please download the application from one of the URLs below:


App Store
https://apps.apple.com/jp/app/tokio-marine-safetyinformation/id1481323309

Google Play
https://play.google.com/store/apps/details?id=jp.co.tokiomarine_nichido.omotenashi

(2) Please use the activation code below during the initial setup.


Application activation code : Please find the code here and check it yourself
* You will not be able to use the application after the insurance period has ended or after you have left Japan.

Some app services may require the above code.

<Other information >Other information


If you become injured or ill during your overseas trip,
https://tcon.tokiomarine-nichido.co.jp/tcon/cgi-bin/openContentsML.cgi?catalogId=B14492803&languageId=ENGD001&volumeId=TKN16002

* This e-mail message has been sent automatically by  Tokio  Marine & Nichido Fire Insurance Co. Marine & Nichido Fire Insurance Co.
* This address is for outgoing messages only; please do not reply to this e-mail message.

Customer Support Desk Information.

<Inquiries >Contact Email


Tokio  Marine Nichido Customer Center

>> mail (usu. in phrases like “e-mail”, “text message”, etc.) <<


Operating hours: Monday to Friday (except holidays and the New Year period), 09:00 to 17:00
For some inquiries,  Tokio  Marine Nichido may contact you directly.

Email the Customer Support Desk.

This was the content of the application completion email.

Please contact the insurance company directly regarding insurance claims, as we cannot do anything if you contact the agency.

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