Check TOKIO OMOTENASHI POLICY application screen in advance

sorry-translation-notice-vi - JAPANESE TRAVEL INSURANCE
Why cant I proceed to the TOKIO OMOTENASHI POLICY application page

All TOKIO OMOTENASHI POLICY (insurance for foreigners visiting Japan) travel insurance policies are inexpensive insurance policies that focus on medical expenses, and applications can be completed online.

However, there are many people who say , "Why can't I advance the screen?" This page is recommended for those people.

Or it is important to confirm in advance what kind of operation is required.   Think of it as insurance against trouble upon arrival in Japan.

= Table of Contents =

The TOKIO OMOTENASHI POLICY application screen does not proceed.

Welcome to Japan!

If you are reading this page, you are probably thinking of going to Japan for a visit.

Simply put, TOKIO OMOTENASHI POLICY covers you during your stay in Japan for up to 31 days.  
>> TOKIO OMOTENASHI POLICY <<

If you want to apply, you need to fill in the necessary information on Tokio Marine & Nichido's application page, but there is a big problem for those who live overseas.

Access from outside Japan is blocked.

Note: Accessible from Hong Kong, mainland China, and within Korea.

As a matter of Japanese law, we do not allow applications from those who are in foreign countries.

Before arriving in Japan, "I have to get insurance too!" But how do I go about the procedure? ....

I can't find a website with a detailed description: .....

We have received many inquiries from customers, so we are explaining the procedure so that anyone who sees this can complete the process without problems.

Click on the banner after entering the country

Please read on and confirm that you are eligible to join the program prior to entering Japan.  The most important thing for your safety is to check in advance.

It starts with a click on this banner.(After entering Japan)

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tokiomarinichido.jp banner

If you click and see the following, please apply after entering Japan.
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Am I OK? Let's check first! & Final check on your insurance!

TOKIO OMOTENASHI POLICY is for foreign visitors to Japan, so there is no Japanese-language signage.

Please note that we only have English, Korean, and Chinese (Simplified and Traditional) languages .

Please also note that all emails, insurance claims, and other texts after subscription will be provided in these languages (the language indicated on the application).

However, please note that not all guidance can be translated automatically, although you can use the translation function on your smartphone or PC browser to switch to your own language.

This one is displayed in English, but you can also select 中文 (簡体語), 中文 (繁体语言), or 한국어.

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If you are a first time visitor, please enter your email address and symbol.     If this is your second or subsequent visit, please click on the blue banner.
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The application process includes steps 1-4 and takes about 5 minutes to complete if you proceed without any problems.

  1. First time users will be asked to enter their e-mail address to ensure that they will receive an e-mail from Tokio Marine & Nichido. (This can be omitted if you are a second time user.)
  2. For security purposes, you will be required to enter the authentication characters displayed on the screen.
  3. Then send
  4. Click on the URL in the email sent to you.

Then please wait about 3 seconds and check the mail that has arrived.   If it has not arrived, please check your junk (spam) mail box.

If you have not received any junk mail, please try a different email address, as it may have been stopped by your email settings or server.

Common Errors: About Password

Numbers, letters of the alphabet (both upper and lower case are required) and symbols are needed.

Please enter a combination of alphabets, numbers, and symbols. You cannot proceed with only alphabets and numbers. (An error will result).

Please enter a password of 8 to 16 single-byte characters.
Use a combination of English, numbers, and symbols ($ % & * + , - . / = @ _ ).

For example: Tokiomarine@1234 would be upper case (T), lower case (okiomarine), symbol (@), and number (1234), so we can proceed.

Required fields for application, etc. (Summary)

It takes about 5 minutes for one person, so it is a simple procedure.

  1.  Entering a Schedule
  2.  Enter the policyholder (person applying for insurance) (name, date of birth, etc.)
  3.  Enter the insured (person to be insured) (name, date of birth, etc.)
  4.  Answer two questions: 1) Are you already sick, etc. 2) About cancellation or cancellation
  5.  Review the Important Information Statement

    Continue to next page
  6.  Credit Card Entry
  7.  Application Completion Screen

The above steps will be followed.

Now, please check the actual screen. [STEP 2]

The first step is to enter the schedule.

(If 5 days have elapsed since your arrival date, your application will not be accepted.   (e.g. If your arrival date is January 1, you will not be able to apply after January 6.)

You can enter this information properly to enroll, but using the insurance You may be able to enter this information properly, but please be absolutely sure to enter the correct information, as you may not be compensated if you become ill.
(Incorrect information may result in loss of coverage.)

Entering a Schedule

Please note that changes cannot be made after application.

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Frequently Asked Questions: Insurance Start Date

For those who have entered Japan, please set the insurance start date as tomorrow, not today. If a family member applies before the date of entry in Japan, the application can be set up from the date of entry.

The insurance starts at 12:00 midnight on the day following the date of entry.

Example: January 1, 18:00 entry and application completed → insurance starts at 0:00 on January 2.

Subscriber Entry

The policyholder (the person applying for insurance) must be an individual 18 years of age or older at the time of application. (Corporations and children are not eligible to apply.)

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Enter the insured

The insured (the person to be covered by the insurance) will be entered.

(1) Click COPY for cases where the policyholder = the insured.

(2) The policyholder and the insured person are different. (Any age is acceptable, even a 100 year old)

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Answer two questions

1) Questions on Insured Person

Questions for the insured (those eligible for coverage).  Only those who answer "no" to all of the questions can enroll.

(2) Processing of Premium Refunds for Terminated/Cancelled Policies

Procedures for premium refund in the event of cancellation or lapse. However, premiums will not be refunded if the remittance is considered an overseas remittance under the Foreign Exchange and Foreign Trade Act, such as to an account outside Japan, or if the bank charges exceed the amount to be refunded.

It is best to apply after your schedule is finalized.  We recommend the day before or after your arrival in Japan.

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Confirmation of Description of important matters(confirmation)

You must click on the Description of important matters button to confirm the contents before proceeding.

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Common Errors: Screen Operation

We have a very large number of smart phone users who have opened the important information sheet but cannot return to the original screen.


If you are applying by PC, you can proceed without problems.

For Android smartphones

 
Do not press the X in the upper left corner. All pages will be deleted.
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↑↑↑↑ Double click

If you click only once, the original surface will not return. Double-click with a click.

Verify information and enter credit card information [STEP3]

The first screen of STEP 3 will be a confirmation of the information entered earlier.

Please check the schedule, etc.

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Then enter your credit card.

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Proceed to the next step to complete the application.


After completing the contract, "I want to inquire with the insurance company!" I have a stomach ache, what should I do?" Please click here if you want to contact the insurance company after you have completed the contract.
>> Inquiries for subscribers only <<

When this screen appears, you are done.

You will receive an email when your application is complete.

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Download the application.

<"TOKIO MARINE Safety Information" application log-in information >

App Store
https://apps.apple.com/jp/app/tokio-marine-safetyinformation/id1481323309
Google Play
https://play.google.com/store/apps/details?id=jp.co.tokiomarine_nichido.omotenashi


TokioOmotenashiPolicy (24) - JAPANESE TRAVEL INSURANCE