First of all, what is TOKIO OMOTENASHI POLICY?
= Description =
- What is TOKIO OMOTENASHI POLICY (within 31 days)?
- For those who have subscribed to TOKIO OMOTENASHI POLICY
- Minimum preparation for immediate response
- Check your application completion e-mail for details.
- This was the content of the application completion email.
- Related Articles
What is TOKIO OMOTENASHI POLICY (within 31 days)?
TOKIO OMOTENASHI POLICY is a relatively simple and inexpensive insurance policy offered by Tokio Marine & Nichido that covers medical expenses for sudden injuries and illnesses incurred by foreign visitors and temporary returnees during their stay in Japan of up to 31 days.
(Only those who are within 5 days including the date of entry into Japan can apply.)
This insurance is perfect for those who do not have a health insurance card in Japan (regardless of nationality) during their stay in Japan, but it is for those who have a clear schedule (arrival and departure dates) as it does not allow for extensions, etc.
Please click if you have not yet applied. (Only for those who are within 5 days including the date of entry into Japan)
Access from overseas except Hong Kong, China, and Korea will be denied, so you can apply after entering Japan.
>> TOKIO OMOTENASHI POLICY <<
If you are overseas but would like to check the TOKIO OMOTENASHI POLICY application screen, click here.
>> Application screen for TOKIO OMOTENASHI POLICY <<
For those who have subscribed to TOKIO OMOTENASHI POLICY
Did you join without any problems?
You may not need it now, but who knows when you might get a “ouch” stomach ache.
You are a solid person who can imagine and prepare for future risks.
It’s not funny, but I’m like, “I need to go to the hospital for a sudden illness, so I need to get insurance now!”
We really do get such inquiries. It’s an impossible consultation. ….
Since there is nothing you can do, you can only tell them, “I’m sorry, but….
I’m fine!” Most people think that they are fine, but illness and injury do occur to a certain number of people.
I have insurance, so I’m OK! No, it’s not!
This is the same concept as an evacuation drill, but Prepare for what to do next if something goes wrong. The idea is the same as an evacuation drill, but you have to be prepared for the next action in case something happens.
It may be you who is covered by the insurance, or it may be your family, but it’s easy to imagine a small child getting a fever in the middle of the night, and your actions can reduce the time it takes for the doctor to see you.
Minimum preparation for immediate response
The basic premise of this TOKIO OMOTENASHI POLICY is that the subscriber or insured person must have a device such as a PC, smartphone or tablet.
Download the app
As I mentioned at the beginning that this is an insurance policy for foreign travelers, it is made on the basic premise that it is designed for foreigners (without a Japanese phone line), so all contact with the insurance company, including communication and consultation, is done via the application.
So, as long as you have an internet connection, you are good to go.
You will have received an email when you completed the application, but if you have not downloaded it yet, please do so.
(This is only a temporary download, as it can be deleted once you leave Japan.)
Excerpts from the application completion e-mail
This is a smartphone application that offers convenient functions such as “free Wi-Fi service” and “Emergency Calls.”
(1) Please download the application from one of the URLs below:
App Store
https://apps.apple.com/jp/app/tokio-marine-safetyinformation/id 1481323309
Google Play
https://play.google.com/store/apps/details?id=jp.co.tokiomarine_nichido.omotenashi
(2) Please use the activation code below during the initial setup.
Application activation code : Please find the code here
* You will not be able to use the (2) Please use the activation code below during the initial setup.
↑All emails will be in English, Chinese (Simplified), Chinese (Traditional), and Korean only.
Those with a Japanese phone line.
I think that most of the temporary returnees are returning to their parents’ homes, but if you have family in Japan, you can use the Japanese phone line.
This phone number is for subscribers only; non-subscribers should not call.
Please go to the following page for spam protection.
Email us
Please click here to contact us by e-mail.
>> MAIL<<
Check your application completion e-mail for details.
All subscribers to TOKIO OMOTENASHI POLICY will receive the following e-mail.
Below is the content of the e-mail sent to those who have applied for TOKIO OMOTENASHI POLICY.
I will explain some points that may be difficult to read in an e-mail.
Thank you for purchasing a policy from us.
If you receive an email with a subject line like this, it is a sign that your insurance application is complete.
Thank you for applying for a TOKIO OMOTENASHI POLICY policy from Tokio Marine Nichido.
This e-mail message contains a summary of this policy.
This message contains information needed to submit insurance claims, so please ensure that you keep it.
If the Policyholder and the Insured Person are not the same, please forward this e-mail message to the Insured Person as necessary.
Policy Summary
Policy number
T80100****
Insurance type
Overseas travel insurance plan for foreign nationals visiting Japan
Period of insurance
20xx/01/01 – 20xx/01/30
Name of Policy holder
TARO HOKEN
Name of Insured Person
TARO HOKEN
Total insurance premium paid
*,***JPY
Payment method
Credit card (single installment)
Expenses incurred as a result of illness (medical treatment, medicine, hospitalization, examination/testing, surgery, and medical evacuation to the home country)
One hundred percent of expenses are covered up to 10,000,000 JPY (“Illness” includes Coronavirus disease 2019 (COVID-19)).
Confirmation of policy details
Please check the policy details at the following URL.
http://t-o1.tmnf.jp/t1/SHOAR002&cd=1
Description of Important matters
During the application process you consented to the provision of the Description of Important matters.
Please use the URL below to access the Description of Important matters.
https://tcon.tokiomarine-nichido.co.jp/tcon/cgi-bin/openPdfML.cgi?catalogId=B14492203&volumeId=TKN16002
Terms and Conditions
Please check the Terms and Conditions at the link given at the bottom of the screen.
https://tcon.tokiomarine-nichido.co.jp/tcon/cgi-bin/ openContentsML.cgi?catalogId=B14491602&languageId=ENGD001&volumeId=TKN16002
“TOKIO MARINE Safety Information” application log-in information
As we mentioned above, contacting insurance companies and making inquiries basically proceed via the application, so anyway Please be sure to install and log in to the application.
This is a smartphone application that offers convenient functions such as “free Wi-Fi service” and “Emergency Calls.”
(1) Please download the application from one of the URLs below:
App Store
https://apps.apple.com/jp/app/tokio-marine-safetyinformation/id1481323309
Google Play
https://play.google.com/store/apps/details?id=jp.co.tokiomarine_nichido.omotenashi
(2) Please use the activation code below during the initial setup.
Application activation code : XXXXX ← Please check the code here
* You will not be able to use the application after the insurance period has ended or after You will not be able to use the application after the insurance period has ended or after you have left Japan.
Some app services may require the above code.
Other Information
If you become injured or ill during your overseas trip,
https://tcon.tokiomarine-nichido.co.jp/tcon/cgi-bin/openContentsML.cgi?catalogId=B 14492803&languageId=ENGD001&volumeId=TKN16002
* This e-mail message has been sent automatically by Tokio Marine & Nichido Fire Insurance Co. This e-mail message has been sent automatically by Tokio Marine & Nichido Fire Insurance Co.
* This address is for outgoing messages only; please do not reply to this e-mail message.
Customer Support Desk Information.
Inquiry Email
Tokio Marine Nichido Customer Center
>> Email us <<
Operating hours: Monday to Friday (except holidays and the New Year period), 09:00 窶錀 17:00
For some inquiries, Tokio Marine Nichido may contact you directly. For some inquiries, Tokio Marine Nichido may contact you directly.
Email the Customer Support Desk.
This was the content of the application completion email.
The above is the information for those who have subscribed to TOKIO OMOTENASHI POLICY regarding insurance claims.